General Auditor Hotline
To ensure that we perform at the highest ethical standards, operate at full transparency and build and maintain the trust of all stakeholders, we provide clear guidelines on our standards, and the framework for putting those principles into action.
The General Auditor Hotline provides a secure and confidential method for anyone to report suspected fraud, unethical conduct, or business irregularities related to Aramco business. We provide several channels for raising any concerns.
What to report
Aramco employees, contractors, vendors, subcontractors and anyone else with whom we do business, should report to the General Auditor any situation that raises questions or suggests possible violation of any law or regulation applicable to our operations.
Examples of concerns to be reported include: falsification of records or reports, violation of Aramco policies, and any other irregularities, such as fraud, theft, and conflict of interest.
Specific types of issues that should be reported
Forgery: The process of creating, altering or imitating documents such as reports or certificates, with the intent to deceive.
Conflicts of interest: Any financial interest, business or professional activity, employment, or obligation or participation in an outside entity, that might interfere with an Aramco employee’s ability to objectively perform professional duties and responsibilities, or impair his/her independence and objectivity.
Bribery, kickbacks and improper gratuities designed to influence business decisions or political processes: Payments of money or other items of value, in-kind goods or services, gifts, bribes, extensions of credit or other benefits from customers, employees, suppliers, vendors, competitors, directors, officers, auditors, government employees, government officials or agencies, or other parties.
Misuse of resources: The improper, unauthorized, or unlicensed use of property or resources by an Aramco employee — for non-business reasons or purposes — including improper timekeeping or use of systems.
False representation: Statements or actions that encourage or result in untimely or false representation, or intentional misrepresentation, or the concealment or destruction of information with the intent to deceive or mislead.
Embezzlement: The fraudulent appropriation of funds or property.
Falsified QA/QC Reports: False complaints about product or service quality or effectiveness, or allegations of product tampering; violation of policies and practices for manufacturing controls; or allegations of noncompliance with product standards or service delivery.
Theft: The unauthorized removal or taking of supplies, equipment, furniture, fixtures, products, cash, merchandise, or other tangible property.
Contact Us
General Auditor Hotline
Aramco
T-509, Tower Building
P.O. Box 09934
Dhahran 31311
Saudi Arabia
Phone: +966 13 874-3333
Fax: +966 13 873-7775
Ethics and governance
We achieve the highest business standards by adhering to the highest personal and professional standards. Our ethics and compliance principles are deeply embedded within our corporate culture and form the basis for a suite of policies, codes and guidelines that guide and inform our employees.